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Q&A

Q&A

  • Please tell me the check-in and check-out times

    Check-in is from 3 PM and check-out is at 10 AM.
  • Is there a bath in the guest room?

    All rooms have a bath and western toilet.The toilet is equipped with a heating and washing machine.
  • Do you have rooms with an open-air bath?

    This facility does not have a guest room with an open-air bath, only a large public bath.
  • Do you have a non-smoking room?

    Although there is no non-smoking room, we thoroughly implement non-smoking measures such as room cleaning, ventilation and deodorization.
  • Can I smoke in the room?

    Smoking is allowed in the room.
  • Is the toilet Japanese or Western style?

    All rooms have Western-style toilets with a heater and washer, but both floors have Japanese-Western toilets.
  • Do you have a room with a bed?

    There is only one twin Japanese-Western style room.If there are no vacant rooms, we will provide a simple bed in the Japanese-style room.
  • Is there a refrigerator?

    All rooms have an empty refrigerator.No sweets or juices can be brought into the facility from outside.
  • Is the hot spring a natural hot spring?

    Yes, Miya Onsen is a natural hot Miya Onsen is an alkaline simple spring called Bihakusen【Indication】Neuralgia, muscular pain, arthralgia, 5Continue reading
  • Please tell me the usage time of the public bath

    Available from 3pm to midnight and from 6am to 9:30am the next morning.Body soap and rinse-in shampoo are provided, so please use them.
  • Is there a sauna at the bathhouse?

    A sauna is available for both men and women in the large public bath.Available from 16:00 to 21:00.
  • Can I have a day trip hot spring?

    Day trips to the hot springs are available for 1,200 yen per adult.Towel ¥200 Bath towel rental ¥300.Or bring your own.Opening hours are froContinue reading
  • Is it a hot spring to enter even during pregnancy?

    Many pregnant women have taken baths in the past, but we have not heard of any problems until now.The spring quality is a simple alkaline spContinue reading
  • Do you have a private bath? Is it necessary to make a reservation?

    I am sorry.We do not have private bath.
  • Please tell me the time for dinner and breakfast

    Please select your preferred meal start time between 5:30pm and 7:00pm for dinner and 7:30am and 8am for breakfast.You can also stagger the Continue reading
  • Where is your meal?

    Depending on the plan, you can choose either room meal or dinner at the venue.Breakfast will be guided in the hall.Breakfast is a Japanese sContinue reading
  • Can I dine together in multiple rooms if I wish?

    If you make a reservation for the "Private Banquet Hall plan," we will prepare a shared dining venue for you.
    For parties of four or less, wContinue reading
  • I have a food allergy…

    Please let us know in advance if you have any food allergies.We will change it to something else at your discretion.Please understand that cContinue reading
  • How many people can rent a banquet hall?

    Available from 5 people.The final use time is until 21:30.If you apply for 6 people or more, you will be guided to the private banquet hall Continue reading
  • Do you have an all-you-can-drink plan?

    We offer an all-you-can-drink plan for alcohol, beer, shochu, and soft drinks for an additional charge of 2 hours per person.If you plan to Continue reading
  • Is there a drink/cigarette vending machine?

    Vending machines only sell soft drinks.Alcoholic drinks can be purchased at the shop.Cigarettes are sold at the lobby on the 3rd floor.
  • Is there a coffee shop or lounge?

    There is a cafe corner on the 3rd floor.At the tea lounge of the property, you can enjoy a freshly brewed coffee while gazing at Mikawa Bay Continue reading
  • What are the business hours of the shop?

    There is a shop on the 3rd floor and it is open from 7:30 am to 21:00 pm.We have a wide variety of Japanese sweets, local sake, clothes, chiContinue reading
  • Is there a game corner?

    There are game consoles such as UFO Catcher and slot machines next to the lobby on the 3rd floor.Please enjoy with your family/group.
  • Is it barrier-free?

    barrier-free facilities, there are few steps and you can move with one elevator within the facility.Wheelchairs for rent are also available.
  • Is there a coin laundry?

    Yes, we do provide.Hours of use are from 7:00 to 9:00.Detergent is available for purchase at the shop.
  • Can I see the fireworks?

    From the terrace, you can see Lagunasia fireworks, LAGUNA Bay Court fireworks, the fireworks during the Laguna Beach event, and Gamagori FesContinue reading
  • Can I take a tuk-tuk?

    You can board the bus from the nearest JR Mikawa Miya Station or by taking a shuttle to Laguna Ten Bosch.The capacity is 7 people including Continue reading
  • How long is the walk to LAGUNA?

    It takes about 30 minutes to reach the Lagunasia entrance gate, 15 minutes to reach Laguna Beach, and 10 minutes to reach Kaiyo Yacht HarborContinue reading
  • Do you have a meeting room?

    We have a conference room.It can be used for meetings and study camps.Additional charge of 550 yen per person. (Half day)We have a whiteboarContinue reading

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